Keeping you safe

Keeping you safe In Les Cimes
We have been open all summer, keeping things as normal as possible whilst introducing new measures that will help keep our guests and our staff safe. The guidelines are pretty simple, wash your hands frequently, do not gather in large groups and keep your distance from others. A mask must be worn on entering and leaving the hotel and in the hallways and communal areas apart from when you are eating or drinking.

BUT How different will our winter ski holiday be?
Social distancing measures have been in place across Megeve all summer and will continue throughout the winter.

  • Bars and restaurants have been open, at the time of writing a maximum of 6 people can be seated per table, masks must be worn going into and coming out of a bar or restaurant and at all times when not seated at the table.
  • Official French guidelines ask that you adhere to 1m social distance from other people.

At the Airport
Facemasks must be worn at all times, this includes during your flight itself and at all times whilst in the terminal building.

Transfers to Megeve
This season Adam will no longer be picking guests up from the Airport although Philippe will continue to do so, when Philippe is not available we will be using other transfer companies.
Most companies are implementing the following rules.

  • In the transfer vehicle you will be required to wear a facemask for the duration of the journey, no passenger can sit next to the driver.
  • Clients will need to load their own luggage (unless in cases of reduced mobility)
  • Clients will need to clean their hands with alcohol gel on entry to the vehicle
  • Bactericidal products will be used on high contact areas, such as handles, glass, buttons etc

Our transfer prices are based on a shared transfer which may involve a short wait at the Airport. If you are not comfortable waiting or sharing with others that you do not know then we can give you a list of transfer companies that offer a private pickup service with whom you can book directly with.

  • In Les Cimes the fundamentals and the core experience won’t change. The skiing, the friendly atmosphere, it’s all still going to be there.

Heading to the slopes
You will need to wear a mask or face covering in the ski shop when picking up and returning equipment, in the ski school if you have booked ski lessons, in the lift queue, on the ski lift and getting off the lift. Queuing will be in organised lines 1m distance apart.      

Staff & Hygiene Measures

  • We will be checking the temperature of ourselves and our staff daily.
  • If there is any risk a staff member has symptoms of Covid-19, they will be sent home and required to self isolate.
  • All staff will wear a mask or visor for service times and will be required to wash their hands on a regular basis.

Guests & Hygiene Measures

  • We ask that our guests wear a mask when they arrive at Les Cimes, when they come down to breakfast, go back up to rooms, in the hallways and communal areas and when leaving Les Cimes.
  • Hand gel dispensers are located on each floor, in the hallway entrance and on the bar. Please use the hand gel frequently, especially before and after breakfast.
  • If there is any risk a guest has symptoms of Covid-19, you will need to let us know Immediately.

Daily cleaning communal areas
Door handles, entry code, light switches and all surfaces will be disinfected on a regular basis.

Breakfast

  • Breakfast times may be staggered, this will depend on the number of guests each week, a higher number of smaller groups may mean we may need to stagger breakfast times to ensure we can keep distancing measures realistic.
  • Tables will be spaced out according to Government guidelines

Rooms

  • Will be sanitised before your arrival. Staff will be cleaning rooms every day except for a Tuesday and a Friday (unless asked not to).

Changeover Rooms

  • All surfaces, door handles, light switches, the remote control, window handles, wardrobe handles will be cleaned with disinfectant prior to your arrival.

Ski Royale is a very small business and we are being as flexible as we can in order that you feel safe and confident to travel. It’s a difficult time and things are changing rapidly, so we will keep you updated with any further changes.